Privacy Policy

Who We Are

Bill Review UK is operated by James, an independent bill-saving consultant who helps households reduce their essential bills. This website is used to provide money-saving tips and to offer free, no-obligation bill reviews.

What Data We Collect

When you complete the bill review form on this website, we collect the following information:

• Contact details: Your first name, last name, mobile phone number, and email address
• Bill information: Your current energy, broadband, and mobile providers, along with approximate monthly costs for each
• Preferences: Your preferred time to be contacted

If you contact us via WhatsApp, we will also have access to your WhatsApp phone number and any messages you send us.

Why We Collect It

We use your information solely for the following purposes:

• To contact you and arrange your free bill review
• To assess your current bills and identify potential savings
• To provide you with personalised recommendations

How We Store Your Data

Your data is stored securely on our servers. We take reasonable precautions to protect your personal information from unauthorised access, alteration, or destruction. Your data is never sold to third parties.

Who We Share It With

We do not sell, trade, or rent your personal information to anyone. Your details are used exclusively by James to conduct your bill review. If, as a result of the review, you choose to switch a service, your details may be shared with the relevant service provider solely to facilitate that switch — and only with your explicit consent.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct any inaccurate data
• Erasure — ask us to delete your data at any time
• Withdraw consent — opt out of being contacted at any time

To exercise any of these rights, simply message us on WhatsApp or reply to any email or message from us asking to have your data removed.

Cookies

This website does not use tracking cookies or third-party analytics. We do not track your browsing behaviour across other websites.

How Long We Keep Your Data

We retain your personal data for as long as necessary to provide the bill review service and any follow-up support. If you ask us to delete your data, we will do so within 30 days.

Contact

If you have any questions about this privacy policy or how your data is handled, please get in touch via WhatsApp on 07356 075966 or through the contact form on this website.